RETURNS & REFUNDS
RETURNS & REFUNDS:
AHW Studio accepts exchanges based on change-of-mind on an item of the same value within 7 days of arrival.
As items are all made-to-order, we don't accept refunds or returns based on change-of-mind, damage, or loss. Aesthetic changes caused by wear and tear, such as knocks, scratching, alteration of colour such as Sterling Silver tarnish, are not viable for returns. Return shipping will be the customer's responsibility.
RETURN ADDRESS: 81 George Street, The Rocks, NSW, 2000.
GENERAL INFORMATION
General Information
If your wedding or engagement ring isn't available online, please arrange a free design consultation by emailing ask@ahwstudio.com with your budget, an image your design, and date you'd need it by.
Let your customers know if you offer free delivery for certain types of orders
Link to your offers page.
Show customers how much time they have for testing your products
Link to your returns policy.
Frequently asked questions
Write some useful information about your shipping details
Link to your shipping policy.
Let your customers know if you offer free delivery for certain types of orders
Link to your offers page.
Show customers how much time they have for testing your products
Link to your returns policy.
Free Resizing
14 Day Exchange
Lifetime Warranty